AAUcard and IT-systems
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AAUcard
At Aalborg University, your AAUcard is more than a student ID. The card works as an access card to university buildings in Aalborg, Esbjerg and Copenhagen, also outside regular opening hours. The card is also your library card to Aalborg University Library (AUB), and can give you discounts on purchases in selected stores in most major Danish cities.
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AAUmail
When you have been admitted, you can find your AAU email address in UniStart as well as its password.
From now on, all communication from Aalborg University to you will be sent to your AAUmail. It is important that you login to your AAUmail to check whether you have received essential information about your study programme.
Your AAUmail is auto-generated, and cannot be altered.
Login to your AAUmail at mail.aau.dk.
You can login to your AAUmail ten weeks before the beginning of the semester.
questions or Issues reGarding your AAUmail
Please contact AAU IT Support support@its.aau.dk - 9940 2020
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Help yourself with STADS-selfservice
STADS-selfservice is Aalborg University's student administration system. Use STADS-selfservice to:
- Register for and unregister from courses and examinations (does not apply for continuing education students at part-time programmes)
- View your exam results
- Print transcripts of your study records and letter of admission
- View your exam statistics
- Register your phone number
- Apply for leave
- Unregister from Aalborg University
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Stay informed with Moodle
Moodle is a ”Learning management system” that most study programmes at Aalborg University use to communicate with students. If Moodle is used by your study programme, this is where you will find all your necessary study information such as calendar, schedules, course descriptions, and course literature. You may also use Moodle to contact your study secretary if you have questions – and your study secretary can contact you.
lOGIN TO MOODLETo log in to Moodle you need your AAU e-mail account, which you will find in UniStart.
Username for Moodle: your AAU e-mail address.
Password for Moodle: the password that comes with your AAU e-mail address.Introduction to IT at AAU
Check out our easy video tutorials that will introduce you to Moodle. You can also learn how to get WIFI on campus and other useful tips and tricks.
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Frequently Asked Questions
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I have not received login details to unistart
If you have already received the Letter of Admission and you still did not receive an email from UniStart titled "Welcome to Aalborg University", then please check your SPAM folder in your email. If you are sure that you have not received it, you can request to have your password resent via the Login-page to Unistart (www.en.unistart.aau.dk). If you still cannot login, please contact AAU IT Support (support@its.aau.dk) -
I cannot log in to UniStart - what do I do?
You can acquire a new password from UniStart by clicking "Forgotten password" at the login page. You will need your registration (CPR) number and your e-mail address. If you have already confirmed your student place, you must use your AAU e-mail address. If you have not yet confirmed your student place, you must use the e-mail address you have registered in UniStart.
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I have not received my student ID card?
If you have ordered your student ID card in UniStart prior to August 5, you will receive it by standard mail before your first day of study. If you have ordered your student ID card later than August 5, we cannot guarantee that you will receive it before your first day of study. You can pick up your card when you attend Welcome Days - we do not send it to you.
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I cannot access Moodle
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I cannot access STADS-selfservice
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More help with IT
Check out these great sites that will also help you get IT-ready from day one!
Helpful videos about Wi-Fi, AAUcard, printing, and Moodle:
AAU also has several apps to help you with your study life. Whether you need a map of your campus, wifi codes, or your schedule on your phone, there are AAU apps to help you.